Hotels on Koh Samui, Thailand

Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.

At Booking.com, we're dedicated to making sure that every guest gets the best possible experience. One way we do this is by ensuring our property reviews are genuine and unbiased. To make sure that happens, there are three important steps:

1. A booking must be made: We believe that the only way to leave a review is to first make a booking. This ensures that our reviews come from real guests who have stayed at the property.

2. A trip takes place: When guests stay at the property, they can check out how quiet the room is, how friendly the staff are, and more. They can provide feedback on their overall experience during their stay.

3. A review is left: After their trip, guests tell us about their stay. We check for inappropriate language and verify the authenticity of all guest reviews before adding them to our site. If you booked through us and want to leave a review, please sign in first. Sign in and leave a review.

By following these steps, we ensure that the property reviews on Booking.com are from real guests who have had genuine experiences at the properties they're reviewing. This allows travelers to make informed decisions when planning their trips and choose properties that best suit their needs and preferences.