Why ROAI -- return on AI -- depends on the power of process ...

Celonis, a leading process mining company, is using AI to transform businesses by providing them with real-time data and insights into their operations. The company's Process Intelligence (PI) platform offers a data layer that extracts information from transactional systems, such as ERP, CRM, and HCM, and combines it with a knowledge layer, which includes contextual information like KPIs, benchmarks, and process models. This combination enables organizations to understand how processes are running across the entire enterprise, identify bottlenecks, and implement improvements. The platform offers capabilities such as dashboarding, app building, real-time monitoring, workflow automation, orchestration, alerts, root cause analysis, and process optimization. Celonis' solutions have been used by organizations in various industries, resulting in significant cost savings and improved efficiency.